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People & Workplace

The Operational Excellence Hub

Empower Your Greatest Asset: Your People

Operational excellence starts with a connected and empowered workforce. The People & Workplace path is dedicated to streamlining internal operations, from hiring top talent to fostering a culture of collaborative efficiency. You will learn how to digitize your HR processes according to regional labor laws, manage team knowledge securely in the cloud, and eliminate communication silos. Build a modern, remote-ready workplace where your team can focus on innovation instead of administration.

Level 1: Foundation
The Team Collaborator
  • Communication Mastery: Advanced Zoho Mail organization and utilizing Cliq for instant departmental communication.
  • Document Management: Setting up personal and team folders in WorkDrive with basic sharing permissions.
  • HR Basics: Navigating the employee self-service portal in Zoho People for attendance and profile updates.
Level 2: Advanced
The Talent Manager
  • Talent Acquisition: Building a complete recruitment pipeline in Zoho Recruit, from job openings to candidate offer letters.
  • Time & Attendance: Setting up complex shift schedules, geo-fencing for mobile check-ins, and leave policy configurations.
  • Governance: Implementing WorkDrive data security policies and managing external collaborator access.
Level 3: Professional
The People Architect
  • Performance & Strategy: Designing 360-degree appraisals, OKRs (Objectives and Key Results), and skill sets within Zoho People.
  • HR Automation: Automating the transition from a “Hired” candidate in Recruit to an “Active” employee in People.
  • Workplace Customization: Building internal Cliq bots for automated HR notifications and creating custom employee onboarding workflows.